Application
This unit of competency specifies the outcomes required to design and implement quality control measures to assess the quality of spatial products and services. The unit covers analysing specifications and information to plan and design quality control standards and assessment criteria, and implementing quality control processes to assess sample products and services. Assessing quality includes analysing data; and identifying, isolating and rectifying faults. The unit also covers conducting independent inspection, tests and audits, and facilitating work groups to identify and resolve quality variances. It includes implementing procedures to monitor and maintain quality processes, and preparing quality assessment reports. The unit requires the ability to design computations and conduct error analysis using a computer and software.
The unit supports those who manage quality processes and staff in a surveying or spatial information services team, in areas such as surveying, cartography, town planning, mapping and geographic information systems (GIS).
No licensing, legislative, regulatory, or certification requirements apply to this unit of competency at the time of endorsement.
Elements and Performance Criteria
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions. | ||
1. | Prepare to assess the quality of spatial product or service. | 1.1. | Spatial product or service to be assessed and project specifications are identified and analysed against organisational guidelines. |
1.2. | Quality control processes are identified and used to assess sample products or services in consultation with appropriate persons. | ||
1.3. | Information on identified risks, contingencies, resources, technologies and techniques is analysed and incorporated into quality control process. | ||
1.4. | Pertinent legal and statutory standards and legislative requirements are incorporated into quality control process. | ||
2. | Assess quality of spatial product or service. | 2.1. | Product or service is examined and assessed against assessment criteria and quality control measures. |
2.2. | Existing information and spatial data are checked to identify appropriate quality control measures. | ||
2.3. | Data is analysed and relevant information is used to identify variations and verify its reliability according to quality control measures. | ||
2.4. | Work groups are facilitated to assist in identifying and resolving quality variances according to organisational requirements. | ||
2.5. | Computations are designed to conduct error analysis, and faults are isolated and rectified or contingencies managed according to quality control measures. | ||
2.6. | Independent inspection, tests and audits are conducted according to organisational requirements. | ||
3. | Monitor quality control process. | 3.1. | Quality improvement is monitored and maintained according to organisational requirements. |
3.2. | Quality awareness is promoted among immediate work team according to organisational requirements. | ||
3.3. | Quality assessment records and reports are completed and spatial data archived according to organisational requirements. |
Evidence of Performance
A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit. The person must also apply quality control measures to:
one spatial product
one spatial service.
While applying quality control measures to the above spatial product and service, the person must:
analyse specifications and spatial data requirements to develop quality control processes
schedule work tasks and organise resources and equipment
determine and apply quality assessment criteria to products and services
identify and resolve quality variances
comply with industry-accepted standards for validating accuracy of surveying data and identifying errors and discrepancies
comply with organisational, legal and statutory requirements for:
completing records and documentation
health and safety when using surveying equipment
recording, storing and filing data
using, checking and storing equipment
conduct independent inspection, tests and audits of spatial products and services
design and plan quality control measures to account for:
identified risks and contingencies
legal and statutory standards and legislative requirements
resources
technologies and techniques to be used
design computations to be used to assess quality of spatial data
implement project management mechanisms to ensure that quality control processes are completed within required timeframes and comply with specifications
interpret specifications to identify products and services to be examined and assessed
monitor and maintain quality improvements
perform error analysis using one of the following methods or pieces of equipment:
computer-aided design
digital gauge
dimensional gauge
measurements
tapes
templates
visual inspection
promote quality awareness among the work team
communicate clearly with others to clarify and report quality control information and negotiate task completion
supervise staff to complete work tasks on time.
Evidence of Knowledge
A person demonstrating competency in this unit must demonstrate knowledge of:
accuracy and precision requirements and tolerances for surveying products and services
data formatting, processing and reduction techniques
industry-accepted methods for validating data to identify errors and discrepancies
legislative, statutory and industry requirements and standards relating to work tasks
methods of assessing existing spatial datasets and dataset sources
methods for calculating surveying data and verifying its accuracy using spatial reference systems
methods for error analysis using sample products and services
methods for reporting non-conformities in spatial product or service
organisational policies and procedures relating to:
health and safety when using screen-based equipment
reporting and documentation
supervising the work team
using and allocating resources
using computers and software
quality control measures and assessment criteria that can be applied to spatial products and services
project management techniques for scheduling, measuring and monitoring work progress and planning for contingencies
purpose and application of independent inspection, testing and auditing of the quality of spatial products and services
reference and coordinate systems for surveying data, including Australian Height Datum and Map Grid of Australia
purpose and use of metadata in relation to quality assessment of spatial products and services.
Assessment Conditions
Assessment Conditions
The following must be present and available to learners during assessment activities:
equipment:
as specified in the performance evidence
specifications:
quality assessment specifications, including relevant data, plans and drawings
organisational policies, procedures and documentation relating to quality measures for spatial products and services
relationships with team members and supervisor:
lead role in a team.
Timeframe:
as specified by project requirements.
Assessor requirements
As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.
Foundation Skills
This section describes the language, literacy, numeracy and employment skills essential to performance in this unit but not explicit in the performance criteria. | |
Skill | Performance feature |
Planning and organising skills to: | prioritise work to meet agreed timeframes. |
Numeracy skills to: | analyse statistics to identify errors apply cost considerations when planning quality control process. |
Oral communication skills to: | ask questions to gather information about products and services reiterate quality awareness with members of work team. |
Reading skills to: | compare technical information in assessment criteria and spatial products. |
Writing skills to: | prepare technical reports. |
Technology skills to: | connect equipment to coordinate systems set up and calibrate specialised surveying equipment. |
Problem-solving skills to: | select appropriate validation methods to verify reliability of data. |
Range Statement
This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below. | |
Appropriate persons must include at least two of the following: | client colleague end user engineer manager registered or qualified surveyor site personnel supplier. |
Sectors
Surveying and spatial information services